Terms of Service
This website is operated by Solarion. Throughout the site, the terms “we”, “us”, and “our” refer to Solarion. We offer this website, including all tools, information, and services available from the site, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms & Conditions ("Terms"), including additional terms, conditions, and policies referenced here or available via hyperlink.
Section 1 – General Conditions
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We reserve the right to refuse service to anyone at any time for any reason.
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You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, including access to the website, without written permission from us.
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Your content (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements.
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Credit/debit card information is always encrypted during transfer.
Section 2 – Solarion’s Responsibilities
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Delivery: We will ensure that your order is processed and shipped within the estimated timeframes provided at checkout. However, delivery delays caused by external factors (such as courier issues, customs, or natural events) are beyond our control.
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Warranty Coverage: If a product includes a manufacturer’s warranty, we will honor valid claims relating to defects in materials or workmanship. Warranty does not cover damage due to misuse, accidents, or unauthorised modifications.
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Customer Support: We will provide reasonable support and assistance for order inquiries, returns, or warranty claims.
Section 3 – Customer Responsibilities
By placing an order with Solarion, you agree that:
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All personal and payment information you provide is accurate and complete.
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You will ensure that delivery information (address, contact number, etc.) is correct. We are not responsible for delays or losses caused by incorrect details.
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Products will be used only as intended and according to the instructions provided.
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You will not misuse, modify, or tamper with products in a way that could void warranty or cause harm.
Section 4 – Liability Limits
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Solarion is not responsible for damages or losses caused by:
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Improper use of products
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Unauthorized modifications or repairs
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Accidents or negligence on the part of the customer
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Delays in delivery due to factors beyond our control
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Our liability is limited to the amount paid for the product in question.
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In no case shall Solarion, its directors, employees, or affiliates be liable for indirect, incidental, or consequential damages.
Section 5 – Billing & Account Information
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We reserve the right to refuse any order.
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We may limit or cancel quantities purchased per person, household, or order.
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If we make changes to or cancel your order, we will notify you using the contact details you provided at checkout.
Section 6 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy
Section 7 – Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Botswana.
Section 8 – Changes to Terms
We may update or replace these Terms & Conditions at any time by posting updates to our website.
Your continued use of the website after any changes indicates your acceptance of the updated Terms.
Section 9 – Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at: