Privacy Policy
This Privacy Policy explains how Solarion (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Collecting Personal Information
When you use our website, we may collect certain information to process your orders, improve our services, and ensure the security of our platform.
Device Information
Examples collected:
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Browser version, IP address, time zone
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Cookie data, pages or products viewed
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Search terms and site interactions
Purpose:
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To ensure the website loads correctly
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To analyze user behavior and improve site performance
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To detect and prevent fraud
Source: Automatically collected through cookies, log files, pixels, and similar technologies.
Order Information
Examples collected:
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Name, billing and shipping address
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Payment details (credit/debit card info is securely processed, not stored on our servers)
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Email address and phone number
Purpose:
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To fulfill and deliver your orders
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To process secure payments
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To provide invoices and order confirmations
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To communicate with you about your purchase
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To screen for fraudulent activity
Source: Collected directly from you during checkout or account registration.
Customer Support Information
Examples collected:
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Any personal details you voluntarily provide (e.g., email, order number, description of issue)
Purpose:
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To assist you with order inquiries or general support requests
Source: Collected through forms, email, or live chat.
2. How We Use Your Information
We use your personal information only for purposes related to:
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Offering and delivering products/services
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Processing and fulfilling orders
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Communicating with you about your order or inquiries
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Screening for fraud and security risks
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Sharing product updates or promotions (only if you’ve opted in)
3. Data Storage & Protection
We take your privacy seriously.
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All sensitive information (such as payment details) is encrypted and securely processed by trusted third-party providers (e.g., Shopify, payment gateways).
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We do not store full payment card details on our servers.
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Access to customer information is strictly limited to authorized personnel only.
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We regularly monitor and update our systems to prevent unauthorized access or misuse.
4. Sharing Your Information
We respect your privacy and guarantee that your personal information will never be sold or shared with third parties for marketing purposes.
Your data may only be shared with:
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Shopify (our platform provider) – for website functionality and analytics.
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Payment processors – to securely complete your transactions.
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Legal authorities – if required by law.
5. Cookies
Cookies are small text files stored on your device to improve your browsing experience. We use them to:
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Remember your preferences
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Understand how visitors use our site
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Provide personalized content
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Improve site performance
You can control cookies through your browser settings at any time.
6. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please review this page periodically to stay informed.
7. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: